Legal Advice

What to do after a crash

If RAA Members are involved in a crash, the Legal Advisory Service can answer your questions and help guide you through the process.

Your Legal Advisory Service can supply a brochure on what to do after a crash - call 8202 4570 for a copy to carry in your glovebox. Or you can download our Insurance Motor Claims App that helps you to collect important information and record details after being involved in a car crash.

The Legal Advisory Service can also provide information on:

  • Answers to commonly asked associated legal questions
  • How to claim if you're not at fault
  • Advice if you are at fault
  • Advice if you're going to court
  • Types of crashes
  • Percentages of liability

Proforma Letters

As a free service for members, the Legal Advisory Service provides a range of proforma letters to help you in the below situations:

  • You need to claim where the other party is insured
  • You need to claim where the other party is uninsured, or their insurance company is unknown
  • You need to advise the other party that your vehicle is a write-off
  • You need to advise the other party's insurer of repair costs
  • You need to place a request for a repair account
  • You need a release form
  • You need to provide advice to the other party that excess must be paid
  • You need to provide advice to the other party where insurance company is unknown

You can get a copy of any of these proforma letters by calling the RAA Legal Advisory Service on 8202 4570.

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