How to install a personal alert system

Installation is simple, but metro area residents can have one of our qualified technicians install the unit for just $50.


If you have any questions about installation or need some help, call RAA on 1300 767 115 or download the installation instructions (PDF, 709KB).

Video transcript

Transcript of video interview by Matt Comyn, Chief Executive Officer of Commonwealth Bank of Australia with Geoff Elliott* regarding the Bank’s response to the APRA Prudential Inquiry into CBA.

Geoff ELLIOTT  Matt, thanks for your time.  APRA’s prudential inquiry into CBA has not pulled any punches. It is a highly critical report that documents widespread failures in the Bank’s risk management and controls. What’s your reaction?
Matt COMYN  Well, it’s confronting to read, and it is critical in a number of areas. I also think it’s a very fair and balanced assessment of the issues that we have been facing. I think the panel have done an excellent job at getting to the heart of the issues. I think it’s a very helpful road map for us for the future, and we are going to get on now with implementing the recommendations in full, which I hope will go towards restoring the confidence and trust in the Commonwealth Bank.
Geoff ELLIOTT  The report though talks about a broken culture inside CBA, a culture of complacency, where it is good news only. How are you going to fix that?
Matt COMYN  Well, I think there is going to be a number of steps, but I am starting with that straight away. Today, I’ve printed out 500 copies of the report, and I have sent that out to the top 500 leaders in the Commonwealth Bank. But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job?But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job? I think it will be tempting for some people in the organisation to look at the report, and either think that it’s unfair, or to think that it actually applies to the Commonwealth Bank but not to them and to their teams. I think it is really important that everyone in the Bank, the senior leaders of the Commonwealth Bank, realise that it is us, it’s me, it is our leadership and things need to change. And over the next week I am going to have responses from all of those 500 leaders coming back to me, and a discussion across all of the top leadership groups in the Commonwealth Bank talking about how things are going to be different. This is just one small step in terms of changing the culture at the Bank. But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job?

How to install a personal alert system

Installation is simple, but metro area residents can have one of our qualified technicians install the unit for just $50.


If you have any questions about installation or need some help, call RAA on 1300 767 115 or download the installation instructions (PDF, 709KB).

Video transcript

Transcript of video interview by Matt Comyn, Chief Executive Officer of Commonwealth Bank of Australia with Geoff Elliott* regarding the Bank’s response to the APRA Prudential Inquiry into CBA.

Geoff ELLIOTT  Matt, thanks for your time.  APRA’s prudential inquiry into CBA has not pulled any punches. It is a highly critical report that documents widespread failures in the Bank’s risk management and controls. What’s your reaction?
Matt COMYN  Well, it’s confronting to read, and it is critical in a number of areas. I also think it’s a very fair and balanced assessment of the issues that we have been facing. I think the panel have done an excellent job at getting to the heart of the issues. I think it’s a very helpful road map for us for the future, and we are going to get on now with implementing the recommendations in full, which I hope will go towards restoring the confidence and trust in the Commonwealth Bank.
Geoff ELLIOTT  The report though talks about a broken culture inside CBA, a culture of complacency, where it is good news only. How are you going to fix that?
Matt COMYN  Well, I think there is going to be a number of steps, but I am starting with that straight away. Today, I’ve printed out 500 copies of the report, and I have sent that out to the top 500 leaders in the Commonwealth Bank. But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job?But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job? I think it will be tempting for some people in the organisation to look at the report, and either think that it’s unfair, or to think that it actually applies to the Commonwealth Bank but not to them and to their teams. I think it is really important that everyone in the Bank, the senior leaders of the Commonwealth Bank, realise that it is us, it’s me, it is our leadership and things need to change. And over the next week I am going to have responses from all of those 500 leaders coming back to me, and a discussion across all of the top leadership groups in the Commonwealth Bank talking about how things are going to be different. This is just one small step in terms of changing the culture at the Bank. But you are a 20 year veteran of the Bank, something of an insider. Are you really the right man for the job?