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SafeZone Lone Worker App

The RAA SafeZone Lone Worker App is a smartphone app that provides Australia-wide security for lone workers in vulnerable environments.

SafeZone connects directly to RAA’s 24/7 monitoring centre, which means your workers have a safety net every day of the year.

When a worker raises an alert, the monitoring centre is immediately notified of their location and can quickly determine the response required.

Whether it’s a medical emergency or a team member in danger, help is just a push of a button away.

The RAA SafeZone App

Free to download

Monitoring costs about $1 a day for single users, and discounts apply for multiple users. An RAA security expert will help you with the app download procedure.

RAA SafeZone features 4 kinds of alerts

  • Check-in Timer

    The worker sets the countdown clock before heading into a potentially vulnerable situation. If the timer isn’t cancelled before it expires, an alert is sent to RAA’s 24/7 monitoring centre.
  • Emergency alert

    Shows the worker’s location and alerts the monitoring centre that their personal safety is at risk.
  • First Aid alert

    Shows the worker’s location and notifies the monitoring centre that medical help is needed.
  • Help call

    Shows the worker’s location and notifies the monitoring centre that some form of help is needed, e.g. the worker may wish to report suspicious activity.

How it works

  • 1. Timer expires or alert button pressed

    When the Check-in Timer expires or an alert button is pressed, the app will determine the worker’s location.
  • 2. Alert and location sent to RAA alert button pressed

    The location details are sent to RAA’s monitoring centre and acknowledgement of the alert is then sent to the app.
  • 3. RAA consultant calls the worker

    A monitoring centre consultant will call the worker for a full understanding of the situation.
  • 4. Help is on the way

    Depending on the situation and your pre-arranged response plan, your nominated contact person and/or emergency services will be notified.

We're here to help

  • Call us

    Monday to Friday, 8.30am to 5pm
  • Email us

    Drop us an email and a dedicated RAA account manager will be in touch'
  • Help centre

    Find answers to frequently asked questions and more

Things you should know

Subject to service limitations. You must read the terms and conditions before installing this application.

Download the RAA SafeZone Lone Worker App Terms and Conditions (PDF, 570 KB).