Make an Insurance Claim

Make a Car Insurance claim

ONLINE		CALL US
Comprehensive Cover		All Vehicle Cover
Claim online now		Call 08 8202 4575
24 hours / 7 days a week		For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Your vehicle registration Details and contact information of any other person involved Any witnesses to the accident The police report number (if applicable)		What to have ready Your vehicle registration Details and contact information of any other person involved Any witnesses to the accident The police report number (if applicable)

What to do if you’ve had an accident.

• Turn on your hazard lights and move your vehicle off the road, if it's safe to do so.
• Exchange information with the other driver – you'll need to collect:
• The driver's name and address
• The name and address of the vehicle's owner
• The vehicle's registration
• Record details of the crash, including location, date and time
• Take photos of the damage to the vehicles/property involved
• If police didn't attend the scene, report the crash if the total damages of all the property involved is likely to exceed $3000, or the accident resulted in a bodily injury or death of a person or animal.
• Contact RAA to start your insurance claim, and we'll help get you back on the road as quickly as possible.

Make a Home Insurance claim

ONLINE		CALL US
Home/Contents Cover		Home/Contents Cover
Claim online now		Call 08 8202 4575
24 hours / 7 days a week		For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Details and contact information of any other person involved The police report number (if applicable). A police report is required for all theft, burglary, loss of valuables, or malicious damage		What to have ready Details and contact information of any other person involved The police report number (if applicable). A police report is required for all theft, burglary, loss of valuables, or malicious damage

Make a Motorcycle/Scooter Insurance claim

CALL US
Motorcycle/Scooter Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Your Motorcycle/Scooter registration Details and contact information of any other person involved Any witnesses to the accident The police report number (if applicable)

Make a Veteran & Vintage or Hard to Place Insurance claim

CALL US
Veteran & Vintage or Hard to Place Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Your vehicle registration Details and contact information of any other person involved Any witnesses to the accident The police report number (if applicable)

Make a Boat Insurance claim

CALL US
Boat Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week

Make a Caravan or Trailer Insurance claim

CALL US
Caravan or Trailer Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Your Caravan or Trailer registration Details and contact information of any other person involved Any witnesses to the accident The police report number (if applicable)

Make a Travel Insurance claim

ONLINE		CALL US
Travel Cover		Travel Cover
Claim online now		Call 1300 207 365
24 hours / 7 days a week		24 hours / 7 days a week
What to have ready Travel Insurance policy number Travel documentation, e.g. hotel vouchers, airline tickets, car rental agreements etc. Evidence of the medical condition treated, incident or loss must be supported by the relevant documentation e.g. police report, medical report, receipts, proof of ownership etc.		What to have ready Travel Insurance policy number Travel documentation, e.g. hotel vouchers, airline tickets, car rental agreements etc. Evidence of the medical condition treated, incident or loss must be supported by the relevant documentation e.g. police report, medical report, receipts, proof of ownership etc.

Make a Pet Insurance claim

CALL US
Pet Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Your policy or member number Your name, address and contact number Your pets, name, age, breed and colour The details of the veterinarian that treated your pet The itemised invoice from your veterinarian with the list of treatments provided

Make a Landlord and Short Stay Insurance claim

CALL US
Landlord and Short Stay Cover
Call 08 8202 4575
For urgent Claims assistance, we’re here to take your call 24 hours / 7 days a week
What to have ready Details and contact information of any other person involved The police report number (if applicable). A police report is required for all theft, burglary, loss of valuables, or malicious damage