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RAA SafeZone Lone Worker App

Working alone shouldn't mean feeling alone.

The RAA SafeZone Lone Worker app is a smart phone application monitored 24/7, 365 days a year. The app is designed to keep your workers safe and secure when working in high risk and vulnerable environments and is ideal for those on the move. It provides your mobile workforce with increased autonomy and mobility.

With the RAA SafeZone Lone Worker app, help is always at hand.

The app connects directly to RAA’s 24/7 monitoring centre. When a worker raises an alert, the monitoring centre is immediately notified of their location and can quickly determine the response required. Whether it’s a medical emergency or a team member in danger, help is just the touch of a button away.

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Check-in Timer

This is an important feature if a worker is about to head into a potentially vulnerable situation.
A worker can set the countdown clock on the Check-in Timer.
If the timer isn’t cancelled before it expires, the app will send an alert to the monitoring centre.

Emergency Alert

Emergency alert

Shows the worker’s location and alerts the monitoring centre that their personal safety is at risk.

First Aid Alert

First Aid alert

Shows the worker’s location and notifies the monitoring centre that medical help is needed.

Help Call

Help call

Shows the worker’s location and notifies the monitoring centre that some form of help is needed, e.g. the worker may wish to report suspicious activity.


How it works

1. The Check-in Timer expires or an alert button on the home screen is pressed

When the worker's Check-in Timer expires or they touch an alert button on the home screen, the app will determine their location.

2. An alert and the worker’s location is sent to RAA Secure Services Monitoring Centre

The app will then indicate that the RAA’s monitoring centre has been alerted.

3. The monitoring centre contacts the worker

A monitoring centre consultant will call the worker for a full understanding of the situation.

4. Help is on the way

Depending on the situation and your response plan, the nominated contact person and/or emergency services will be contacted.


Monitoring costs

The RAA SafeZone App is free to download. Monitoring costs around $1 a day for single users, and discounts apply for multiple users.


Frequently Asked Questions

Expand All
Will workers be tracked all the time?
How does the Check-In Timer work?
Will the app drain the phone’s battery?
Where does SafeZone work?
When should the Emergency button be used?
When should the Help button be used?
What if a button is accidentally pressed?
Who will answer a Help call or Alert?
What happens if an alert is not received by the monitoring centre?
What happens if a worker can’t answer the call from the monitoring centre?

RAA SafeZone Lone Worker App Terms and Conditions

Contact us
For more information on the RAA SafeZone Lone Worker App
08 8202 4825
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