Meet our travel experts
Get some expert inspiration
Whether it’s a road trip, river cruise, city break or a beach escape, when you’re planning the perfect holiday, it’s hard to know where to start. Chatting through your plans with an expert who’s had plenty of their own amazing experiences is a great first step.
We’re here to help
Our hands-on, friendly travel experts will make sure your trip is one to remember. They’ve booked local, domestic and international holidays for thousands of South Australians, and because they don’t work for commission, their advice is given solely with your needs in mind. So whether you’re planning on exploring somewhere new or returning to a favourite spot, you can count on us. Our only incentive is that you have a great trip.
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Adelaide Shop
Adelaide Shop
Isaac Gates
Adelaide Shop
When did you start at RAA?
April 2019
What year did you start working in the travel industry?
2008
What countries have you travelled to?
UK, France, Germany, Spain, Italy, Netherlands, USA, Singapore, Malaysia, Thailand, Indonesia, Hong Kong, New Zealand, New Caledonia, Vanuatu, Qatar and United Arab Emirates.
What areas do you specialise in?
UK/USA/Europe, cruising, tailor-made journeys
What’s your top travel tip?
Never be afraid to try something different, explore somewhere new or get off the beaten track. These are often the journeys where you’re most likely to find yourself.
Shari Rollins
Adelaide Shop
When did you start at RAA?
February 2020
What year did you start working in the travel industry?
2011
What countries have you travelled to?
Indonesia, Vanuatu, New Caledonia, Singapore, Thailand, Cambodia, Vietnam, India, Italy, Netherlands, Germany, Austria, Poland, Hungary, Czech Republic, Belgium.
What areas do you specialise in?
South Pacific, South East Asia and Australian Rail
What’s your top travel tip?
Open your mind and appreciate every experience no matter how small it may seem.
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Colonnades Shop
Colonnades Shop
Courtney Hasse
Colonnades Shop
When did you start at RAA?
January 2019
What year did you start working in the travel industry?
2006
What countries have you travelled to?
England, France, Greece, Ireland, Italy, Portugal, Scotland, Spain, The Netherlands, The Vatican, Indonesia (Bali), Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Canada and USA.
What areas do you specialise in?
Europe, cruising and Asia.
What’s your top travel tip?
Travel by yourself at least once in your life.
Sarah Fischer
Colonnades Shop
When did you start at RAA?
July 2019
What year did you start working in the travel industry?
2015
What countries have you travelled to?
Canada, USA, Philippines, Thailand, Indonesia (Bali), New Zealand, UK, France, Italy, Vatican City, Germany, Netherlands and some domestic cruises.
What areas do you specialise in?
Ocean cruising, North America and south-east Asia.
What’s your top travel tip?
Embrace the local culture and always be open to try something different.
Vanessa Shaw
Colonnades Shop
When did you start at RAA?
May 2021
What year did you start working in the travel industry?
2005
What countries have you travelled to?
Malaysia, Thailand, Indonesia, Singapore, USA, UK, France, Italy, Greece
What areas do you specialise in?
Family holidays, leisure packages, European adventures
What’s your top travel tip?
Always travel with an open mind and open heart.
Contact Vanessa
Georgie Mesecke
Colonnades Shop
When did you start at RAA?
February 2020What year did you start working in the travel industry?
2012What countries have you travelled to?
South Pacific, UK, Spain, France, Greece, Turkey, Belgium, UAE, USA, Borneo, Malaysia, Thailand, Bali, SingaporeWhat areas do you specialise in?
UK/ Europe – Especially the smaller towns in Yorkshire; Bali; Orlando.What’s your top travel tip?
“Don’t wing it” Book as much beforehand in AUD and so when you get to your destination you don’t have the worry about hotels booking out or not being able to book a tour as it doesn’t operate on the days your wanting etc. It also helps with budgeting overseas and sticking to a budget.
Contact Georgie -
Elizabeth Shop
Elizabeth Shop
Candice Page
Elizabeth Shop
When did you start at RAA?
August 2019
What year did you start working in the travel industry?
2010
What countries have you travelled to?
Australia, New Zealand, Singapore, Malaysia, Thailand, Indonesia (Bali), USA, Canada, Mexico, Bahamas, Honduras, Dubai (UAE), UK and Portugal.
What areas do you specialise in?
Canada & The USA, Independent holidays, South East Asia
What’s your top travel tip?
Book everything before you go, you’ve worked hard for your holiday, don’t waste it standing in queues. Be in the moment. Put down the camera and take in your adventure!
Jolie Driver
Elizabeth Shop
When did you start at RAA?
1987
What year did you start working in the travel industry?
2009 – Domestic
2018 - International
What countries have you travelled to?
Canada, USA (Las Vegas & Grand Canyon), New Zealand, Fiji, New Caledonia, Vanuatu, Philippines, Singapore, Thailand, Vietnam & Cambodia (Mekong River Cruising), Hong Kong, Macau, Switzerland, France, Monaco, Italy, Vatican City, Croatia, Montenegro, United Kingdom, Netherlands, Germany, Austria, Slovakia, Hungary, Czech Republic, Australia.
What areas do you specialise in?
New Zealand, European River Cruising, Vietnam/Cambodia (Mekong River Cruising)
What’s your top travel tip?
Clean out your purse or wallet before travelling and only take what’s absolutely necessary. That way, if it’s lost or stolen, you’ll only have a few items to replace.
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Marion Shop
Marion Shop
Jacqui Krahnert
Marion Shop
When did you start at RAA?
November 2019
What year did you start working in the travel industry?
2015
What countries have you travelled to?
USA, Philippines, Bali, UK, Ireland, Austria, Switzerland, Germany, France, Italy.
What areas do you specialise in?
New Zealand, Tasmania, Queensland, domestic rail, USA, Europe, coach, cruise, solo travel.
What’s your top travel tip?
Immerse yourself in every destination. Try new local food and experiences and enjoy all the sights and sounds around you.
Angela Versace
Marion Shop
When did you start at RAA?
August 2021
What year did you start working in the travel industry?
2010
What countries have you travelled to?
Over 40 countries – many of them in Europe. I've also travelled to Japan, China, Thailand, Malaysia, Singapore, Cook Islands, USA, The Caribbean, New Caledonia, Argentina, Brazil, Egypt, Morocco, Russia, Dubai, Qatar.
What areas do you specialise in?
Europe, Australia and Thailand.
What’s your top travel tip?
Don't be afraid to go outside your comfort zone to explore and try new things.
Contact Angela -
Mile End Shop
Mile End Shop
Cathy Sherman
Mile End Shop
When did you start at RAA?
December 2016
What year did you start working in the travel industry?
2008
What countries have you travelled to?
USA, UK, Europe, Indonesia (Bali), Vietnam, Cambodia, Thailand, Singapore, Malaysia, Fiji, South Pacific, New Zealand, United Arab Emirates, Hong Kong and Egypt.
What areas do you specialise in?
USA, Europe, round-the-world itineraries
What’s your top travel tip?
Be flexible: travel might not always go as planned.
Loren Quinn
Mile End Shop
When did you start at RAA?
May 2019
What year did you start working in the travel industry?
2013
What countries have you travelled to?
Malta, United Kingdom, Italy, Sicily, Hungary, Turkey, Germany, Austria, Switzerland, Spain, France, Netherlands, United Arab Emirates, United States of America, Fiji, Vanuatu, New Caledonia, Singapore, Vietnam, Cambodia and Indonesia.
What areas do you specialise in?
Bespoke and personalised holidays, food adventures and Europe
What’s your top travel tip?
Walk as much as you can to experience the culture and atmosphere of the destination
Melanie Wynne
Mile End Shop
When did you start at RAA?
April 2021
What year did you start working in the travel industry?
1986
What countries have you travelled to?
Austria, Belgium, Bolivia, Cameroon, Canada, China, Czech Republic, Cuba, Denmark, Egypt, England, Fiji, France, Gambia, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Jordan, Kazakhstan, Kenya, Lebanon, Luxembourg, Malaysia, Maldives, Mariana Islands (Guam and Saipan), Mauritius, Mexico, Mongolia, Morocco, Namibia, Netherlands, New Zealand, Norway, Oman, Palau, Papua New Guinea, Spain, Portugal, Russia and Siberia, Scotland, Singapore, Slovakia, South Africa, Sri Lanka, Sweden, Switzerland, Syria, Tanzania, Thailand, Turkey, United Arab Emirates, United States (inc Hawaii and Alaska), Uzbekistan, Wales, Zimbabwe.
What areas do you specialise in?
Egypt, Jordan, Africa, India, Europe/Russia and ‘left of centre’ destinations
What’s your top travel tip?
No more creased clothes - Hang ironed garments on wire hangers sheathed in plastic. Fold in half and pack at top of suitcase.
Contact Melanie -
Modbury Shop
Modbury Shop
Troy Eldridge
Modbury Shop
When did you start at RAA?
2004
What year did you start working in the travel industry?
2017
What countries have you travelled to?
Austria, Bosnia & Herzegovina, Belgium, Croatia, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy, Morocco, Netherlands, New Caledonia, Norway, Qatar, Serbia, Singapore, Slovenia, Spain, Sweden, Slovakia, Thailand, United Kingdom, Vatican City.
What areas do you specialise in?
Europe, cruising, Australia
What’s your top travel tip?
Think outside the square. Each time you travel, add a place or activity you wouldn't normally have thought of; they can make the whole trip.
Contact Troy
Morgan Davies
Modbury Shop
When did you start at RAA?
May 2021
What year did you start working in the travel industry?
1999
What countries have you travelled to?
Papa New Guinea, USA, Mexico, Canada, Singapore, Thailand, Hong Kong, China, Vanuatu, New Zealand, UK, Bali, Malaysia, Dubai.
What’s your top travel tip?
Do a city tour when you visit a new place. This gives you a taste of what's on offer so you can explore your favourite places in depth during your holiday.
Rena Lombardi
Modbury Shop
When did you start at RAA?
June 2014
What year did you start working in the travel industry?
1975
What countries have you travelled to?
Canada, USA, Italy, France, Dubai, Malaysia, Singapore, Hong Kong, Thailand,
Bali, Fiji, Vietnam, China, Sri Lanka.
What areas do you specialise in?
Canada, Italy, Kuala Lumpur
What’s your top travel tip?
Don’t travel without travel insurance, pack light, have more than one way to access your money.
Pack power adaptors, bubble wrap for fragile items and register with
Smarttraveller.gov.au.
Liz DeGiglio
Modbury ShopWhen did you start at RAA?
November, 2019
What year did you start working in the travel industry?
2001
What countries have you travelled to?
Indonesia (Bali), Thailand, USA (west coast) Malaysia (KL & Sabah), New Zealand, Fiji, England, Wales, Qatar, France, Netherlands, Germany, Austria, Italy, Switzerland & extensively throughout Australia.
What areas do you specialise in?
Ocean Cruising, Europe Escorted Touring & New Zealand.
What’s your top travel tip?
Exchange a small amount of cash before arriving in your destination. It will be convenient for the first few days with snacks, taxis, tipping etc.
Contact Liz -
Mount Barker Shop
Mount Barker Shop
Allegra Fitzgerald
Mount Barker Shop
When did you start at RAA?
April 2019
What year did you start working in the travel industry?
2016
What countries have you travelled to?
England, Ireland, Scotland, Germany, France, Greece, Italy, Belgium, Spain, Austria, Sweden, Denmark, Thailand, Hong Kong, China, Singapore and Netherlands.
What areas do you specialise in?
England, Greek islands and Italy
What’s your top travel tip?
Use public transport as much as possible when travelling around new cities. It’s cheaper, and you’ll see more and become more in touch with locals.
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Mount Gambier Shop
Mount Gambier Shop
Ash Allen
Mount Gambier Shop
When did you start at RAA?
September 2019
What year did you start working in the travel industry?
2012
What countries have you travelled to?
USA, Canada, Mexico, New Zealand, Indonesia (Bali), Malaysia, Vietnam, Thailand (Phuket), Cambodia, Singapore. UAE (Dubai), France, Fiji & Australia.
What areas do you specialise in?
Ocean/River Cruising, USA & Asia
What’s your top travel tip?
Always keep an open mind when travelling!
Narissa Swaker
Mount Gambier Shop
When did you start at RAA?
December 1995
What year did you start working in the travel industry?
1995
What countries have you travelled to?
Hawaii, France, Spain, Monaco, Italy, Greece, Austria, Germany, Liechtenstein, Switzerland, Netherlands, Czech Republic, England, Ireland, Thailand (Bangkok/Phuket), New Zealand, Indonesia (Bali), Singapore and most of Australia, South Pacific cruising, London and Europe.
What areas do you specialise in?
European coach touring, South Pacific cruising and independent Asia touring
What’s your top travel tip?
When converting currencies, always think about how much you’d pay for the item at home.
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West Lakes Shop
West Lakes Shop
Clare Dos Santos
West Lakes ShopWhen did you start at RAA?
April 2021
What year did you start working in the travel industry?
2011
What countries have you travelled to?
USA (13 states), Canada, Brazil, Argentina, Peru, Chile, France, Italy, England, Ireland, Germany, Switzerland, Russia, Spain, Austria, Hungary, Japan, China, Greece, Netherlands, Kenya, Tanzania, Qatar, United Arab Emirates, Singapore, Hong Kong, Myanmar, Cook Islands, Thailand, Indonesia and New Zealand.
What areas do you specialise in?
USA, South America, Europe and anything Disney!
What’s your top travel tip?
To wake up early! Get out and see every city early in the morning when most tourists still haven’t gotten out of bed. This allows you to be in all of those amazing tourist destinations with barely anyone around, which is also great for photos!
You should also never leave anything unattended in a car.
Contact Clare
Linda Souter
West Lakes ShopWhen did you start at RAA?
April 2021
What year did you start working in the travel industry?
2012
What countries have you travelled to?
England, Scotland, Ireland, Italy, Netherlands, France, Spain, Germany, Czech Republic, Singapore, Malaysia, China, Hong Kong, Thailand Indonesia, Fiji, East coast USA and UAE.
What areas do you specialise in?
Europe, Cruise and Asia
What’s your top travel tip?
Always take a poncho in your backpack as you never know when you need it.
Contact Linda
Vikki Carr
West Lakes ShopWhen did you start at RAA?
November 2019
What year did you start working in the travel industry?
2010
What countries have you travelled to?
Vietnam, Cambodia, Indonesia, Thailand, Malaysia, Italy, Greece, UK, France, USA, Mexico, New Zealand, New Caledonia.
What areas do you specialise in?
Vietnam, USA and Bali.
What’s your top travel tip?
Travel insurance is essential. If you can’t afford to purchase it, you can’t afford to travel.
Contact Vikki -
Victor Harbor Shop
Victor Harbor Shop
Michelle Gray
Victor Harbor Shop
When did you start at RAA?
September 2016
What year did you start working in the travel industry?
2004
What countries have you travelled to?
Hawaii, France, Fiji, Vanuatu, Italy, New Caledonia, Malaysia, Germany, Vietnam, Swaziland, Hong Kong, Netherlands, Czech Republic, England, Macau, Thailand, China, Indonesia (Bali), Singapore, Borneo, South Africa, Namibia, Botswana, Zambia, Zimbabwe, USA (west coast), Mexico, Austria, Hungary, Croatia, Poland, Slovakia, Australia, South Pacific cruising, London, Mexico cruising and Mediterranean cruising.
What areas do you specialise in?
Cruising, Europe and southern Africa
What’s your top travel tip?
Be flexible, take plenty of photos and stay hydrated (especially on long haul flights).
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RAA call centre
RAA call centre
Aaron Sard
RAA call centre
When did you start at RAA?
June 2021
What year did you start working in the travel industry?
I started in the travel industry in February 2000
What countries have you travelled to?
Argentina, Austria, Botswana, Canada, China, Czech Republic, Fiji, Germany, Hungary, Hong Kong, Japan, Kenya, Malaysia, New Zealand, Qatar, Slovenia, Singapore, South Africa, Switzerland, Ukraine, Uruguay, USA, Zimbabwe
What areas do you specialise in?
Singapore, Europe, South America
What’s your top travel tip?
Live every moment, enjoy every destination, immerse yourself in the culture
Kirsty Wotton
RAA call centre
When did you start at RAA?
18 April 2017
What year did you start working in the travel industry?
2015
What countries have you travelled to?
New Zealand, Indonesia (Bali), Thailand, Canada, South Pacific
What areas do you specialise in?
Cruises, Australia and New Zealand
What’s your top travel tip?
Check if your appliances are compatible before using or packing them and take power adaptors
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Redeployed
Redeployed
The travel industry looks a bit different at the moment, but we’re all looking forward to when travel around Australia and overseas is unrestricted. While the situation normalises, we’ve redeployed a few of our travel agents into other roles within RAA. That means that when it’s time to book your next adventure, they’ll be back raring to go.
Holly Pfeiffer
(Maternity leave)
Marion Shop
When did you start at RAA?
August 2014
What year did you start working in the travel industry?
2010
What countries have you travelled to?
Indonesia (Bali), Singapore, Thailand, England, Ireland, France, Spain, Germany, Switzerland, Greece, Austria, Italy, West Coast USA, Bahamas, South Pacific, Australia, New Zealand, Finland, Netherlands, Scotland and United Arab Emirates.
What areas do you specialise in?
Western Europe, West Coast USA, New Zealand
What’s your top travel tip?
Always roll (not fold) your clothes. It saves space and they crease less.
Sarah Haniotis
(Maternity leave)
Marion Shop
When did you start at RAA?
October 2015
What year did you start working in the travel industry?
2011
What countries have you travelled to?
United Kingdom, France, Holland, Italy, Greece, Singapore, Malaysia, USA, Maldives, Thailand, United Arab Emirates (Dubai), Indonesia and around Australia.
What areas do you specialise in?
Greek islands, Bali, Maldives
What’s your top travel tip?
Always leave 40 per cent of your suitcase empty.
Jessica Jarrett
Elizabeth Shop
When did you start at RAA?
April 2019
What year did you start working in the travel industry?
2015
What countries have you travelled to?
Australia, Thailand, Vietnam, Fiji, Singapore, Indonesia (Bali), South Pacific USA and Canada.
What areas do you specialise in?
USA, Bali and Vietnam
What’s your top travel tip?
Always use a travel agent for a stress-free holiday and book airfares 8-10 months in advance to get the best prices.
Kristie Meier
Marion Shop
When did you start at RAA?
November 2018
What year did you start working in the travel industry?
1996
What countries have you travelled to?
Botswana, South Africa, Spain, Germany, Switzerland, Egypt, Turkey, UK, Europe, South Pacific, Australia, New Zealand, USA, Malaysia, Indonesia (Bali), Thailand, Singapore, Hong Kong, Canada and Alaska.
What areas do you specialise in?
Northern Territory, Tasmania, Queensland, domestic rail, cruise and coach touring, America and Asia.
What’s your top travel tip?
Embrace the culture, taste the food, buy from local vendors, speak the language and enjoy yourself.
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ATAS accreditation offers you peace of mind when planning and booking your next trip. Only Australia’s best travel agencies get the privilege of bearing this symbol, meaning they’re top in the industry and can provide you the best experience possible. It also recognises our large variety of national and international destinations on offer, and our commitment to using the best suppliers.