Contact one of our travel experts below or give us a call on 8202 4589.
Danielle Doz (Team Leader)
Adelaide Shop
When did you start with RAA:
August 2013
What year did you start working in the Travel Industry:
2007
What countries have you travelled to:
USA, Germany, Italy, Croatia, United Kingdom, Singapore, Malaysia, Thailand, Australia, Austria, Canada, Cruising, Hong Kong, Switzerland, Austria, Abu Dhabi and Cook Islands
What are the top three areas you specialise in:
USA, Ocean Cruising and Europe
What is your #1 Travel Tip:
Never travel without insurance!
Contact Danielle
Ben Miller
Adelaide Shop
When did you start with RAA:
June 2018
What year did you start working in
the Travel Industry:
2013
What countries have you travelled to: USA, England, France, Netherlands, Hungary, Austria, Slovakia, Jamaica, Barbados, Antigua, St Lucia, Mexico, Malaysia, Singapore, Philippines, Thailand, Vietnam, Cambodia, Indonesia, Japan, Fiji, New Zealand
What are the top three areas you specialise in: South East Asia, Europe River Cruising, Mexico and the Caribbean
What is your #1 Travel Tip: Always take time to appreciate your surroundings and talk to the locals
Contact Ben
Sandra Scroop
Adelaide Shop
When did you start with RAA:
June 1980
What year did you start working in the Travel Industry:
1985
What countries have you travelled to:
New Zealand, UK, Ireland, West Coast USA, West Coast Canada – the Rockies, Vietnam, Malaysia (Kuala Lumpur), Maldives, Bali, Australia
What are the top three areas you specialise in:
Australia (especially the Kimberley), New Zealand, Cruising
What is your #1 Travel Tip:
Always remember when travelling overseas to embrace their culture. The whole idea of travelling overseas is to experience the differences.
Contact Sandra

Amy Telford
Adelaide Shop - (Currently on Maternity leave)
When did you start with RAA:
July 2011
What year did you start working in the Travel Industry:
SA - June 2006
Domestic – July 2011
International – March 2015
What countries have you travelled to:
USA, United Kingdom, Ireland, Italy, France, Netherlands, Belgium, Thailand, Malaysia, Indonesia, Vietnam, New Zealand and Australia
What are the top three areas you specialise in:
Australia, New Zealand and South East Asia
What is your #1 Travel Tip:
Learn a few phrases and speak to the locals, ask for tips and advice on the best places to visit and eat, and experience their culture.
Contact Amy
Troy Eldridge
Adelaide Shop
When did you start with RAA:
2004
What year did you start working in the Travel Industry:
2017
What countries have you travelled to:
Austria, Bosnia& Herzegovina, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy, Morocco, Netherlands, New Caledonia, Norway, Serbia, Singapore, Spain, Sweden, Slovakia, Thailand, UK, Vatican City.
What are the top three areas you specialise in:
Europe, Cruising, Australia
What is your #1 Travel Tip:
Each trip always add a place or activity that you wouldn't normally have thought of, they can make the whole trip!
Contact Troy
Amber Plail 
Colonnades Shop
When did you start with RAA:
April 2017.
What year did you start working in the Travel Industry:
2012.
What countries have you travelled to:
Bali, Thailand, Hong Kong, Singapore, USA, Canada, Peru, Austria, Hungary, Germany, Serbia, Slovakia, England, France, Spain, Portugal, Sri Lanka.
What are the top three areas you specialise in:
Africa, Cruising, Unique and complex travel itineraries.
What is your #1 Travel Tip:
Pack your case, then take out half the clothes and take double the money.
Contact Amber
Jake Heye 
Colonnades Shop
When did you start with RAA:
August 2018
What year did you start working in the Travel Industry:
2014.
What countries have you travelled to:
Australia, New Caledonia, Fiji, Indonesia, Thailand, Malaysia, Vietnam, Sri Lanka, Mexico, United Kingdom, France, Switzerland, Italy, Greece, Austria, Germany, Netherlands, Denmark, Czech Republic, Slovakia, Hungary, Romania.
What are the top three areas you specialise in:
Europe, South East Asia, Escorted touring
What is your #1 Travel Tip:
Make it a point to talk to the locals, eat the local food and take in your surroundings – These are the memories you will always look back on.
Contact Jake
Courtney Hasse 
Colonnades Shop
When did you start with RAA:
January, 2019.
What year did you start working in the Travel Industry:
2006.
What countries have you travelled to:
England, France, Greece, Ireland, Italy, Portugal, Scotland, Spain, The Netherlands, The Vatican, Indonesia (Bali), Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Canada, USA.
What are the top three areas you specialise in:
Europe, Cruising and Asia.
What is your #1 Travel Tip:
Travel by yourself at least once in your life.
Contact Courtney
Teresa Roj .jpg)
Elizabeth Shop
When did you start with RAA:
August 1973
What year did you start working in the Travel Industry:
August 1973 (Travel accounts and receptionist)
Started selling travel about 1976
What countries have you travelled to:
Mauritius, South Africa, Egypt, Israel, Morocco. UK (London only), France, Spain, Italy, Germany, Australia, Switzerland, Holland, Hungary, Poland, Turkey, Greece, Russia (Moscow, St Petersburg only). India, Nepal, China, Japan, Hong Kong, Thailand, Malaysia, Singapore, Bali. West Coast USA, Canada, Hawaii, Fiji, Vanuatu and New Zealand.
Australia (Perth, Alice Springs, Tasmania, Melbourne, Canberra, Sydney, Gold Coast, Whitsundays)
Cruises (Pacific and Greek Islands)
What are the top three areas you specialise in:
Europe, Cruising and Unique travel itineraries
What is your #1 Travel Tip:
Whatever your budget, add 10% more to allow for unplanned incidentals and currency fluctuations.
Contact Teresa
Rena Lombardi
Elizabeth Shop 
When did you start with RAA:
June 2014
What year did you start working in the Travel Industry:
1975
What countries have you travelled to:
Canada, Italy, France, USA, Malaysia, Singapore, Hong Kong, Thailand and Fiji
What are the top three areas you specialise in:
Canada, Malaysia and Italy
What is your #1 Travel Tip:
- Pack light
- Remember to pack a power adaptor
- Always use bubblewrap for fragile purchases
- Register with smart traveller
Contact Rena
Holly Pfeiffer
- (Currently on Maternity leave)
Marion Shop
When did you start with RAA:
August 2014
What year did you start working in the Travel Industry:
2010
What countries have you travelled to:
Bali, Singapore, Thailand, England, Ireland, France, Spain, Germany, Switzerland, Greece, Austria, Italy, West Coast USA, Bahamas, South Pacific, Australia, New Zealand, Finland, Netherlands, Scotland and UAE.
What are the top three areas you specialise in:
Western Europe, West Coast USA, New Zealand
What is your #1 Travel Tip:
Always roll (not fold) your clothes - saves space and they crease less.
Contact Holly
Sarah Fewster
Marion Shop
When did you start with RAA:
Oct 2015
What year did you start working in the Travel Industry:
2011
What countries have you travelled to:
UK, France, Holland, Italy, Greece, Singapore, Malaysia, USA, Maldives, Thailand, Dubai, Indonesia, around Australia
What are the top three areas you specialise in:
Greek Islands, Bali, Maldives
What is your #1 Travel Tip:
Always leave 40% of your suitcase empty!
Contact Sarah
Megan Temple
Marion Shop
When did you start with RAA:
June 2018
What year did you start working in the Travel Industry:
January 2016
What countries have you travelled to: England, Scotland, Ireland, France, Germany, Portugal, Spain, Czech Republic, Switzerland, Netherlands, Italy, USA, India, Indonesia, Vietnam, New Caledonia, Vanuatu, Hong Kong and New Zealand
What are the top three areas you specialise in:
UK, Cruising and South East Asia
What is your #1 Travel Tip:
Research local phrases before departure, locals will appreciate it!
Contact Megan
Cathy Sherman
Mile End Shop
When did you start with RAA:
December 2016
What year did you start working in the Travel Industry:
January 2008
What countries have you travelled to:
Extensively through USA, UK, Europe, Asia including Bali, Vietnam, Cambodia, Thailand, Singapore, Malaysia, Fiji, South Pacific, New Zealand, Dubai, Abubhabi, Hong Kong, Egypt.
What are the top three areas you specialise in:
USA, Europe, Round the World itineraries.
What is your #1 Travel Tip:
Be flexible, travel might not always go as planned.
Contact Cathy
Heather Burzacott
Mile End Shop
When did you start with RAA:
2018
What year did you start working in the Travel Industry:
1998. I've sent people to some pretty incredible places during the past 20 years
What countries have you travelled to:
Bali, Indonesia, Singapore, Malaysia, Borneo, Thailand, India, Egypt, Tanzania, Kenya, Botswana, South Africa, Zambia, Zimbabwe, Greece, Italy, Spain, France, Germany, Switzerland, Austria, Czech Republic, United Kingdom, Dubai, New Zealand, USA, Canada, Fiji, Vanuatu.
What are the top three areas you specialise in:
Europe, USA and Borneo.
What is your #1 Travel Tip:
Travel with a power board! That way you only need one converter and all your devices charge at the same time.
Contact Heather
Kristie Meier
Mile End Shop
When did you start with RAA:
November 2018
What year did you start working in the Travel Industry:
1996
What countries have you travelled to:
Botswana, South Africa, Spain, Germany, Switzerland, Egypt, Turkey, UK, Europe by rail, South Pacific (P&O Cruise), Australia, New Zealand (Ski), USA, Malaysia, Bali (Indonesia), Thailand, Singapore, Hong Kong, Canada & Alaska (Inside Passage)
What are the top three areas you specialise in:
America, Cruising and Asia
What is your #1 Travel Tip:
Embrace the culture, taste the food, buy from local vendors, speak the language and enjoy!
Contact Kristie
Sarah O'Brien.jpg)
Modbury and Elizabeth Shop (Team Leader)
When did you start with RAA:
June 2017
What year did you start working in the Travel Industry:
2014
What countries have you travelled to:
Australia, England, Scotland, Ireland, France, Netherlands, Hungary, Slovenia, Austria, Belgium, Czech Republic, Poland, Germany, New Zealand, Singapore, Dubai, Vietnam, Cambodia, India, Jordan, Egypt, Morocco, Qatar, Philippines
What are the top three areas you specialise in:
Scotland, small-group touring and South East Asia
What is your #1 Travel Tip:
Small group tours are an amazing way to have a truly authentic experience with a local guide they enable you to immerse yourself in the local culture and create lifelong memories.
Contact Sarah

Andrew Norton
Modbury Shop
When did you start with RAA:
April 2018
What year did you start working in the Travel Industry:
January 2003
What countries have you travelled to:
Thailand, Cambodia, Singapore, Malaysia, Japan, Philippines, Hong Kong, USA, Cuba, Chile, Peru, Argentina, Brazil, UK, France, Spain, Italy, Switzerland, Austria, Germany, Netherlands, South Africa, Zambia, Botswana, Namibia, Mauritius, New Zealand, Nepal, Bolivia, Liechtenstein, The Vatican, Czech Republic, Belgium,Indonesia, New Caledonia, Fiji.
What are the top three areas you specialise in:
South America, South East Asia and the USA!
What is your #1 Travel Tip:
Be respectful to local culture and customs.
Contact Andrew
Lauren Davidson
Modbury Shop
When did you start with RAA:
June 2016
What year did you start working in the Travel Industry:
February 2013
What countries have you travelled to:
Indonesia, New Zealand, Thailand, Singapore, Malaysia, United Kingdom, France, Holland, Germany, Czech Republic, Poland, Hungary, Croatia and Italy and South Africa.
What are the top three areas you specialise in:
New Zealand, Thailand and Europe!
What is your #1 Travel Tip:
We are very lucky to be able to travel the world so make sure you take the time to stop and absorb your surroundings! Take plenty of photos because they make the best souvenirs.
Contact Lauren
Natasha Leventeris 
West Lakes Shop
When did you start with RAA: September 2018
What year did you start working in the Travel Industry: 2014
What countries have you travelled to: Thailand, Fiji, Australia, Greece, New Zealand, Vanuatu, Myanmar, New Caledonia and Hawaii
What are the top three areas you specialise in: Ocean and River Cruising (CLIA Accredited Ambassador) and Europe
What is your #1 Travel Tip: Don’t forget your camera to capture your wonderful memories to share with family and friends!
Contact Natasha
Lauren York
West Lakes Shop .jpg)
When did you start with RAA:
February 2014
What year did you start working in the Travel Industry:
2010
What countries have you travelled to:
Thailand, Laos, Bali, Fiji, New Zealand, USA (West Coast), Singapore, Malaysia
What are the top three areas you specialise in:
USA, Europe, Round the World airfares
What is your #1 Travel Tip:
Beware of mini-bar prices as they are often much more expensive than purchasing items at a local shop.
Contact Lauren
Nikki Bouveng
West Lakes Shop
When did you start with RAA: Dec 2016
What year did you start working in the Travel Industry: 2011
What countries have you travelled to: North America, Mexico, UK, France, Italy, Switzerland, Bali, Vietnam, Dubai, Malaysia, Singapore
What are the top three areas you specialise in: Ocean and River Cruise, Fully Independent Travel, Round the World Itineraries
What is your #1 Travel Tip: Immerse yourself in the people and culture everywhere you go.
Contact Nikki
Narissa Swaker
Mt Gambier Shop
When did you start with RAA:
December 1995
What year did you start working in the Travel Industry:
1995 Domestic Travel & 2013 International Travel
What countries have you travelled to:
Hawaii, France, Spain, Monaco, Italy, Greece, Austria, Germany, Liechtenstein, Switzerland, Netherlands, Czech Republic, England, Ireland,Thailand (Bangkok/Phuket), New Zealand, Bali, Singapore and most of Australia, South Pacific Cruising, London, Europe
What are the top three areas you specialise in:
European Coach Touring, South Pacific Cruising & Independent Asia touring
What is your #1 Travel Tip:
- Time is money – make the most of every minute
- When converting currencies always think about how much you would pay for the item at home
Contact Narissa
Sally Barnes
Mount Barker Shop
When did you start with RAA:
July 2001
What year did you start working in the Travel Industry:
2001
What countries have you travelled to:
New Zealand, Indonesia, Thailand, Singapore, United Kingdom, Ireland, San Francisco, France, Germany, The Netherlands, Denmark, Spain, Italy, Austria, Switzerland, Langkawi
What are the top three areas you specialise in:
New Zealand, South Pacific Cruising, Europe
What is your #1 Travel Tip:
Pack, then re-pack, then re-pack!
Contact Sally
Michelle Twigger
Victor Harbor Shop
When did you start with RAA:
September 2016
What year did you start working in the Travel Industry:
2004
What countries have you travelled to:
Hawaii, France, Fiji, Vanuatu, Italy, New Caledonia, Malaysia, Germany, Vietnam, Swaziland, Hong Kong, Netherlands, Czech Republic, England, Macau, Thailand, China, Bali, Singapore, Borneo, South Africa, Namibia, Botswana, Zambia, Zimbabwe, USA (West Coast), Mexico, Austria, Hungary, Croatia, Poland, Slovakia and all of Australia, South Pacific Cruising, London, Mexico cruising and Mediterranean cruising.
What are the top three areas you specialise in:
Cruising, Europe and Southern Africa
What is your #1 Travel Tip:
Be flexible, take plenty of photos and stay hydrated (especially on long haul flights)
Contact Michelle