Payments & Claims

PDS and Fact Sheets

Product Disclosure Statements (PDSs)

Financial Services Guide
Financial Services Guide (FSG) (PDF, 56KB)

Personal Information
View the RAA Privacy Policy

Claims
For information on how to make an insurance claim, click here or call us on 8202 4575

Customer Satisfaction
Satisfaction Survey (PDF, 125KB)

FAQs
View the Car Insurance FAQs or the Home Insurance FAQs

Key Fact Sheets
RAA Home and Contents Insurance policies have Key Facts Sheet (KFS) which outline some of the key facts and information you should take into consideration prior to entering into a policy:
Home Insurance Key Fact Sheet (PDF, 105KB)
Contents Insurance Key Fact Sheet (PDF, 106KB)