Almost 80% of residential customers could be paying less for their energy, according to an ACCC inquiry into the National Electricity Market. Customers who've stayed loyal to their retailer are often worse off. And those offered seemingly attractive large conditional discounts aren't always saving money.
Energy Locals, an Australian energy company, offers Australians a transparent electricity plan option.
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A cheap and fair model
Energy Locals doesn't rely on inflated and flashy headline discounts or offers, like some energy retailers. Instead, they pass the exact same wholesale rates they buy energy for on to their customers.
Their profits aren't tied to how much energy you use. You'll just pay a fixed monthly fee for access to wholesale prices.
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Green, sustainable energy
Energy Locals is committed to providing cleaner energy at no extra cost.
They're working to be 100% renewable and provide most customers with carbon offsets for their usage in the meantime. Plus, they're Greenpower accredited, have a 4.5 Greenpeace Green Electricity Rating and have won Finder's Green Energy Retailer of the Year three times.
Why choose Energy Locals?
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Proudly Australian
Australian born and bred since 2016. You'll always speak with their Aussie customer service team. -
No lock in contracts
No lock-in contracts or exit fees. You'll have total freedom as an Energy Locals customer. -
Highly trusted and rated
Trusted by tens of thousands of Australians. They receive strong online reviews and ratings. -
Quick and easy to join
Online sign up takes less than 5 minutes. Energy Locals will even notify your current retailer for you.
Frequently asked questions
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How do I sign up with Energy Locals?
Signing up with Energy Locals takes less than 5 minutes online. Enter your home address to see a personalised rates estimate and you can join quickly and easily.
If you wish to speak with an Energy Locals consultant, you can call 1300 889 994.
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Are there any fees for switching to Energy Locals?
No, there are no hidden fees when signing up with Energy Locals. There are also no lock in contracts or exit fees. You can cancel anytime.
For a price estimate, visit the Energy Locals website.
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Do I need to let my current energy provider know I'm leaving?
If you sign up with Energy Locals, they'll take care of everything for you. You don't have to let your current energy provider know you're moving.
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I have a premium Feed-in-Tariff (FiT). Will this transfer to Energy Locals if I switch?
Yes. Your premium solar Feed-in-Tarriff is connected to your address, not your energy retailer. So if you currently receive a solar premium Feed-in-Tariff (FiT), it will transfer across with you if you switch to Energy Local.
Just make sure you sign up to Energy Locals with the same account name as was used with your previous provider.
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I have gas and electricity with my current provider. Can I still sign up with Energy Locals?
Our investigations into the energy market indicate most energy retailers no longer provide discounts for bundling your gas and electricity.
Energy Locals is an electricity only retailer. If you sign up with them, you'll just have separate retailers for your electricity and gas supply.
To compare residential gas plans, visit the Australian Government's Energy Made Easy website.
Things you should know
For terms and conditions, visit the Energy Locals website.