General enquiries
Need to make an insurance claim?
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Road Service
Available 24 hours a day, 7 days a week, every day of the year -
Call us
Monday to Friday, 8am to 6pm
Saturday, 9am to 12pm -
Enquire online
Send us a message and we'll contact you -
Find an RAA Shop
Drop in and chat with us, face to face
Insurance enquiries
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Insurance
Monday to Friday, 8am to 6pm
Saturday, 9am to 12pm -
Claims
Monday to Friday, 8.30am to 5pm -
Fraud hotline
Monday to Friday, 8.30am to 5pm (voicemail available outside hours)
Complaints and feedback
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Insurance complaints
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Share your feedback
Get in touch to share a compliment, suggestion or concern about any of our other products or services.
Advice and information
| Child Safety Centre | 8202 4592 |
| Fuel enquiries | 8202 4440 |
| Motoring road rules information (members only) | 8202 4570 |
| Car Advice (members only) | 8202 4689 |
| Traffic & Road Safety | 8202 4517 |
| Vehicle Inspections | 8202 4688 |
| Information about payments to RAA | Payments and renewals |
Other RAA Services
| Battery Service (24 hours, 7 days a week) | 13 11 11 |
| Membership | 8202 4600 |
| Domestic travel | 8202 4346 |
| International and general travel | 8202 4589 |
Postal address
GPO Box 1499
Adelaide SA 5001
Communication support services
National Relay Service
The National Relay Service (NRS) allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. This service is available 24 hours a day. You can use it to contact RAA on your behalf. To use this service:
1. Call 133 677 or select from these National Relay Service numbers and links.
2. Give them the RAA number that you would like to call.
For more information, head to the National Relay Service website or download this NRS fact sheet (PDF, 186KB).
Translation and Interpreting service
Translating and Interpreting Service (TIS National) is a government service for people with limited English proficiency. TIS National is available 24 hours a day. To use TIS National:
1. Call 131 450 (within Australia).
2. Select the language you need.
3. Give them the RAA number that you would like to call.