Nick Reade

Chief Executive Officer
BMgt (Marketing), AMP, GAICD

Nick became RAA's Chief Executive Officer in August 2022, just the sixth person to lead the organisation in nearly 120 years. With extensive experience spanning business, government and financial services, including CEO roles at BankSA and the Department of Premier and Cabinet, Nick is driven by a commitment to positive change for South Australians.

At RAA, Nick champions a future-focused, member-first approach. He's passionate about helping RAA evolve to meet the changing needs of our state, strengthening RAA's legacy as a trusted partner for South Australian communities.

Dorothy Nycz

Chief Operating Officer
BBldg (Hons), GradDip ConstLaw

Dorothy joined RAA in January 2022, bringing a rich background in business management across South Australian government, health and community sectors. Now leading RAA as Chief Operating Officer, Dorothy oversees the organisation's core member-facing businesses — automotive services, travel, home and energy, and insurance.

Dorothy is passionate about delivering exceptional experiences for members across every touchpoint. She brings a practical, people-focused approach to leading diverse teams and complex operations, driven by a belief that RAA can make a genuine difference in the lives of South Australians every single day.

Michael Healy

Chief Marketing Officer
BCom (Marketing & Advertising)

Michael stepped into RAA's Chief Marketing Officer role in January 2023, bringing more than 20 years' experience with major brands and agencies across Australia and New Zealand. Known for his creativity and results-driven approach, Michael has led award-winning marketing teams at BankSA, Westpac and Meridian, one of New Zealand’s largest renewable and energy retailers, driving growth, innovation and decarbonisation projects.

At RAA, Michael is all about championing our members: finding new ways to connect, engage and add value. He brings a people-first ethos to everything he does and believes marketing should be as fun and inspiring as it is effective.

Mark Thomson

Chief Transformation Officer
BBus (Econ), CPA, MPAcc

Mark joined RAA as Chief Transformation Officer in June 2026, bringing significant expertise in commercial strategy and transformation built across more than 20 years with PwC and most recently as Managing Director and South Australian Lead for Scyne Advisory.

At RAA, Mark is focused on helping the organisation grow, innovate and continue to deliver real value to its members and the South Australian community. His experience helping organisations unlock new opportunities makes him ideally placed to lead RAA's transformation as we shape what the organisation looks like to take RAA into the future.

Tim White

Chief Financial Officer
LLB, B.Com, GAICD

Tim stepped into the role of RAA's Chief Financial Officer in October 2024, bringing broad experience from finance, investment banking and commercial leadership roles in both Australia and the US. He has worked across everything from insurance and banking to aviation and land management.

Tim is energised by the opportunity to help RAA deliver more for its members. He is passionate about making RAA stronger, more sustainable and ready for what's next, so members can count on us, now and into the future.

Laura Schonfeldt

Chief People Officer
MBA (UniSA)

Laura joined RAA as Chief People Officer in October 2023, bringing significant experience in senior people and culture roles across education, agribusiness and insurance. Before joining RAA, Laura was Executive Director, People and Culture at the Department of Education, was an executive member of Elders Group, and held leadership positions with QBE in Sydney and Adelaide.

Laura is passionate about creating environments where people can be their best, teams thrive and leaders create a culture of care . She is part of University of South Australia's Executive Partners mentoring program, helping to nurture the next generation of leaders. Laura's focus on social responsibility extends beyond the workplace—she is part of SA Women for Women's Leadership Circle, a foundation she helped establish in 2025.

Susan Crago

Chief Governance and Risk Officer
LLB, BCom, GDLP, MBA, GAICD

SBlending more than 20 years' experience across law and finance, Susan became RAA's Chief Governance and Risk Officer in October 2023. She leads the organisation's legal, governance, compliance and risk teams, drawing on a career that began as a practising lawyer and evolved through senior leadership at Bendigo and Adelaide Bank.

Susan is recognised for her steady hand managing risk and guiding complex change. Committed to serving RAA's members with integrity, she also lends her expertise to several government and not-for-profit advisory boards and committees.